Return & Refund Policy

At AROMA, customer satisfaction is our priority. Please read our return and refund policy carefully.

Eligibility for Returns

• Products must be unused and in original packaging
• Return requests must be initiated within 7 days of delivery
• Items damaged due to misuse are not eligible

Non-Returnable Items

• Opened or used cosmetic products
• Customized or clearance items

Refund Process

Once the returned product is inspected and approved, refunds will be processed to the original payment method within 5–7 business days.

Shipping Charges

Shipping charges are non-refundable unless the return is due to a defective or incorrect product.

For return assistance, contact us at support@aroma.com.